Shipping Policy – Cozy Hoodies
At Cozy Hoodies, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing Time
- Orders are processed within 1–3 business days after payment is confirmed
- Orders are not processed on weekends or public holidays
- You will receive a confirmation email once your order is placed
Shipping Time
As we operate on a dropshipping model, delivery times may vary depending on your location:
- United States: 6–12 business days
- Canada & Europe: 8–15 business days
- Australia & New Zealand: 8–15 business days
- Asia: 8–15 business days
- Africa & Other Regions: 10–20 business days
Shipping Charges
- Shipping costs are calculated at checkout based on your location
- We may offer free shipping promotions from time to time
Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can use this tracking number to monitor your shipment status
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand periods
- Customs processing
- Public holidays
- Unforeseen courier issues
We appreciate your patience in such situations.
Incorrect Address
- Please ensure your shipping address is correct at checkout
- We are not responsible for delays or losses caused by incorrect or incomplete addresses
Lost or Stolen Packages
- If your package is lost in transit, please contact us
- We will assist you in resolving the issue with the shipping carrier
Contact Us
If you have any questions about shipping, feel free to contact us:
📩 Email: support@cozyhoodies.com
Important Note
We strive to provide a smooth and transparent delivery experience. Our team is always here to assist you with any shipping-related concerns.